nullEDGE 2026

Schedule

All times Eastern (ET). Sessions listed together run at the same time.

1. 9:20 AM - 9:35 AM EDT
   • Transforming Localization: Localization Workspace as a Service Dr. Atul Grover
2. 9:40 AM - 9:55 AM EDT
   • Before You Implement AIOps, WATCH THIS Andre Snowden
   • We need to talk about web services Levi Verbeke
3. 10:00 AM - 10:15 AM EDT
   • From Applicant to Alumni: Automating the Full Employee Lifecycle on ServiceNow Wessel van Enk
   • Beyond Out-of-the-Box Workflows Ty Roach
4. 10:15 AM - 11:00 AM EDT
   • ShareLogic: eBonding in ServiceNow James Neale, Tim Attenborough
5. 10:20 AM - 10:35 AM EDT
   • Surviving Mistakes; Experimentation Management Matt Beran
6. 10:40 AM - 10:55 AM EDT
   • 26 Seconds to Change an ACL. What Breaks? (Free Tool) Eshwar Prasad Yaddanapudi
7. 11:00 AM - 11:15 AM EDT
   • Stop Testing. Start Delegating: Meet Your AI Regression Agent Rampriya Sundaramoorthy
   • ServiceNow AI: Going from Skills to Workflows to Agents Victor Peinado
8. 11:20 AM - 11:35 AM EDT
   • AI-to-Human Handoff: Chat and Voice into SOW Eberth Gamarra
   • KMF Part II: Encryption in the real world Jarod M
9. 11:40 AM - 11:55 AM EDT
   • Value-based Approach to Configuration vs. Customization Chris Schuh
10. 12:00 PM - 12:15 PM EDT
    • AI Development with NOW SDK - The Missing Step -> Validation Chris Nanda
    • Boosting Survey Adoption with Outlook Actionable Emails Swapna Abburi
11. 12:20 PM - 12:35 PM EDT
    • Service Portal Customization gotchas Jeff Jessie
12. 12:40 PM - 12:55 PM EDT
    • SCIM: Identity on Autopilot Jan Prochazka
    • Enterprise Goal Management & KPI Alignment in ServiceNow Shreya Wani
13. 1:00 PM - 1:15 PM EDT
    • MCPify your ServiceNow Implementation in 15 minutes - For Free Sachin Namjoshi
    • The Incident Analyzer Donte Hooker
14. 1:20 PM - 1:35 PM EDT
    • Using Instance Scan to help developers discover and fix problems themselves before changes move up the stack. Roger Poore
15. 1:40 PM - 1:55 PM EDT
    • From Attending to Belonging: Finding Your Place in the ServiceNow Community Muna Hassan-Sey
16. 2:00 PM - 2:15 PM EDT
    • The Open Service Community: Your Weekly Dose of Conference Lisa Schwartz
17. 2:20 PM - 2:35 PM EDT
    • SN Utils - Get up to speed in 15 minutes Arnoud Kooi
18. 2:40 PM - 2:55 PM EDT
    • AI as an Asset - Why AI Control Tower Is Worth Your Attention Ian Cahall
19. 3:00 PM - 3:15 PM EDT
    • SN AI Engineer guide to MCP, Skills, and CLI Dorian Kersch
20. 3:20 PM - 3:35 PM EDT
    • Jev - AI powered decisions for you Flows Martin Rudack
21. 3:40 PM - 3:55 PM EDT
    • One Wrong Line: Using Background Scripts With Power and Confidence Selva Arun
22. 4:00 PM - 4:15 PM EDT
    • Growing Your ServiceNow Career with the SNPDG Community Kalisha Moore
23. 4:20 PM - 4:35 PM EDT
    • Finding ServiceNow Talent: Programs to Platform Kalisha Moore