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Boosting Survey Adoption with Outlook Actionable Emails
This session is part of nullEDGE 2026, a free virtual ServiceNow conference with short, practical talks from people who build on the platform.
About This Session
Survey participation often drops when users need to open survey links and navigate to another page. Outlook Actionable Notifications remove this friction by allowing users to submit responses directly from their email, helping improve adoption and response rates.