Turning Data into Trust: The Role of Data Certification

In large-scale ServiceNow implementations, maintaining data accuracy and reliability is critical for operational success. This session explores the Data Certification framework in ServiceNow — a powerful tool designed to validate data integrity through structured, repeatable certification campaigns. We’ll walk through technical configurations, role-based task assignments, automation techniques, and monitoring capabilities. Attendees will gain a solid understanding of how to implement and scale Data Certification to support compliance, governance, and data stewardship across the enterprise.